New basic credit card scam: phony debt collectors and phony collection agencies

In this type of economy we live in we have to be vigilant about scams. Everyone wants to get your cash. When dealing with debt collectors or a collection agency, before making any payment or payment arrangement, make sure you get it in writing. Don't fall into the time pressure they put on you with claims that if you don't pay by the end of the phone call they will sue you. The legal process is a long process and doesn't happen overnight. One more day to get it in writing and to call them back to make sure the people you are dealing with are legitimate is worth the wait. Once you send them the cash, it will be almost impossible to get it back.



CLEVELAND - Ohio consumers are getting phone calls from someone claiming to be a debt collector. But, is the caller legit?

"Fast talking foreigner and he said I was delinquent and we're going to take legal action," Tim Swancer remembered.

Swancer is a college student working full time, and figured a payment from an online payday loan slipped through the cracks. He had no reason to doubt the debt collector, so he paid it off.

"He knew who it was from. He knew how much. He knew the last four digits of my social security number. He knew my birthday and place of employment," Swancer explained.

Under the law, Swancer has the right to request documentation of the debt before making any payment. Swancer didn't exercise that right.

After he paid, he looked through his paperwork for proof of debt. Swancer didn't find anything. The debt also didn't appear on his credit report.

"Two days later, I got a letter from CashNet USA saying we value you as a customer," Swancer said. The letter offered a promotional rate if he took out another loan.

The timing didn't add up for Swancer, so he called CashNet USA.

"They knew exactly what was going on. They knew there were fraudulent phone calls," Swancer said.

CashNet USA warns consumers about these phony calls on its website and says the calls are not being made by anyone affiliated with the company.

The parent company of CashNet USA did not return our repeated calls for comment. According to the company's website, customers of Payday Advance, Cashland, Cash America, and SuperPawn are also getting calls. Some people who never did business with these companies are getting calls.

The Illinois Attorney General also issued a warning for bogus debt collectors using a variety of names beside CashNet USA including: Morgan & Associates, Federal Bureau of Investigators, DNR Recovery, DNI Recovery, Legal Accounts Association, Department of Law and Enforcement, America Legal Services, Quick Cash, and ACS.

Swancer just wonders why he never got a letter warning him about this problem.

"I'm afraid someone might have my information," Swancer said.

Swancer is lucky. His bank refunded the debit card payment.

CashNet USA refers consumers to the Federal Trade Commission, but that agency won't say if it's investigating.

Taking advantage of credit card reward programs

This is definitely the best time of year to use your credit cards to take advantage of credit card reward programs. The best way to maximize your rewards is to check out the website and see the terms and agreements. If you prefer not to read, then you can always call the customer service number and ask them if there are any special offers by using their credit card this month.

Richmond Times Dispatch:

Card issuers have been ramping up the incentives lately, says Bill Hardekopf, CEO of LowCards.com and the author of "The Credit Card Guidebook." This means you might be able to put an extra $50 or $100 in your pocket. Here's how:

• Use extra spending to your advantage. If you're going to spend hundreds of dollars, you might as well get a little gift for yourself in the form of cash back. There are two cards that are offering big cash-back bonuses right now if you hit a certain spending level, Hardekopf says. One is the Chase Freedom Visa, which gives you $100 if you spend $799 within the first three months that you have the card. The other is the Discover More card. With that, you'll get $100 for spending $500 within the first three months.

• Select your cash-back categories wisely. A fairly new trend in rewards cards is extra cash back in certain categories. Sometimes they rotate and are chosen by the card issuer, but sometimes you can select them yourself. They often include things like additional cash back at drug stores, department stores, grocery stores and gas stations. It's worth investigating because you may be able to opt to get extra points by targeting your rewards to the categories where you plan to do your shopping. Selecting to get additional bang for your buck at a department store, for instance, would probably be a good choice during the holidays.

• Be pre-emptive. It's great to get a little cash back after the holidays that you can put toward paying off your bills, but it's even better to just spend less out of pocket from the start. If you already have points accrued from your spending throughout the year, now's the time to use them.

• Be careful with store cards. Store cards seem to be handing out more lucrative rewards than ever, says Ben Woolsey, director of consumer research for CreditCards.com. Still, you want to tread carefully, particularly if you're going to be shopping for a major loan in the near future. Store cards are notoriously bad for your credit score, for three main reasons, according to John Ulzheimer, a credit expert at Credit.com.

For one, they have low credit limits, which means even modest purchases will result in a high utilization ratio of that card. Retail inquiries are also among the most damaging kind in the eyes of creditors, and adding a new account to your mix will bring down the average age of accounts on your credit report (you want as long a history as possible).

Be sure  to only charge what you have budgeted for, otherwise, you will be in for a shocking reminder come your next statement.  Happy holidays!